THE AZORES

client

THE AZORES

role

Tourism Marketing

recognition

year

2020

CHALLENGES
OBJECTIVE
SATA Airlines and the Azores Tourism Association teamed up with partners to:  

  • Raise Canadian awareness of the Azores as a premier destination  
  • Secure positive media coverage showcasing the islands' offerings  
  • Boost Canadian tourism to the Azores

Despite being a 5-hour direct flight from Toronto, the Azores were largely unknown in Canada. Key challenges included:  

  • Low awareness despite proximity  
  • Unrecognized diverse attractions  
  • Few ties with Canadian tourism entities  
  • Competition from established European destinations  
  • Diverse traveler interests to cater to

STRATEGY
Travel Trendset crafted a strategy highlighting the Azores' unique features for various traveler types:  

STRATEGIC INSIGHTS  

  • Conducted destination analysis for unique selling points  
  • Created targeted messaging for diverse traveler segments  
  • Developed itineraries highlighting the islands' versatility  
  • Produced high-quality visuals and press materials

MULTI-CHANNEL APPROACH  

  1. PRESS TRIPS  
    • Organized media visits focusing on varied travel interests  
    • Covered experiences from culinary to adventure sports  
    • Secured authentic coverage across travel styles
  2. EXPERIENTIAL MARKETING  
    • Hosted Toronto event with Portuguese cuisine and culture  
    • Collaborated with chefs and wine producers  
    • Created immersive experiences for influencers
  3. CONTENT & DISTRIBUTION  
    • Developed engaging content like "5 Reasons the Azores Should Be on Your Bucket List"  
    • Shared compelling visuals with media  
    • Tailored pitches for various publications
  4. INDUSTRY RELATIONS  
    • Built partnerships with Canadian tour operators  
    • Engaged online travel agencies and agents

RESULTS
THE STRATEGY DELIVERED SIGNIFICANT SUCCESS IN THE FIRST YEAR:  

  1. MEDIA REACH  
    • 11 million Canadians reached  
    • 50+ media placements in major outlets like The Globe and Mail and Business Insider
  2. BUSINESS GROWTH  
    • 26% increase in Azorean airport traffic  
    • New weekly flights from Toronto  
    • New partnerships with Canadian tour operators  
    • Growth in social media presence

LONG-TERM BENEFITS
THE CAMPAIGN SHIFTED THE AZORES FROM OBSCURITY TO A SOUGHT-AFTER DESTINATION IN CANADA, FOSTERING SUSTAINABLE TOURISM GROWTH THROUGH:  

  • Increased destination awareness  
  • Diversified tourism offerings  
  • Strengthened industry ties  
  • Better air connectivity  
  • Enhanced social media engagement

This case study highlights Travel Trendset's expertise in executing effective marketing strategies that achieve measurable outcomes.

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